We've all been in situations where we've worked really hard on something and just want that hard work to be recognized, right? I know that if I put a lot of time and effort into a project or an idea and it goes entirely unnoticed, I’ll find myself questioning why I worked so hard in the first place.
On the Hill, Members of Congress and their staff are constantly bombarded with requests from all sides, to the point where they can’t possibly meet everyone’s demands. For this reason, if an office follows through on something you've been requesting, it’s incredibly important to make note of what they've done for you and thank them for it. It may seem self-evident, but gratitude goes a long way with staff members who spend much of their day trying to assuage cranky and frustrated constituents. Therefore, if an office takes the time to work with you on an issue, introduce a bill you’ve been advocating for, set up a hearing, or something similar, make sure you recognize the work they have done and show how much you appreciate their willingness to help.
Because of the somewhat constant stream of whining Hill staffers endure on a daily basis, I can pretty much guarantee that simply saying thank you and recognizing their hard work will go a long way. They certainly won't question their decision to work with you and they will be that much more likely to help you out in the future!